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  • Why did you change the filter for the AirDoctor 3500 and 5500?
  • Will the new AirDoctor 3500 & 5500 filters fit in my 3000 and/or 5000 AirDoctor?
  • How much does the AirDoctor cost to run?
  • Do you have a phone number or email for your Customer Service?
  • How long is the power cord?
  • Does the AirDoctor emit Ozone?
  • How do I Determine Which AirDoctor Model to Buy?
  • Can I clean my Pre-Filter?
  • Can I wash my Pre-Filter?
  • How do I change the filters?
  • How much do replacement filters cost?
  • Why has the fan speed on my AirDoctor changed by itself?
  • What is UltraHEPA?
  • What the CADR for AirDoctor?
  • Where is AirDoctor made?
  • Are payment plans available?
  • What is your return policy?
  • Do AirDoctor purifiers capture COVID-19?
  • Does AirDoctor capture mold?
  • What VOCs does the AirDoctor capture?
  • Does AirDoctor have Energy Star Certification?
  • How much electricity does AirDoctor use?
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Can I clean my Pre-Filter?


Yes! In fact, cleaning your Pre-Filter regularly can help extend the life of your filters until your next filter change. We recommend giving your Pre-Filter a quick going over with a vacuum hose or extension about once per month.

Here's a short video on "How to Clean the Filters in AirDoctor".

https://www.youtube.com/watch?v=f8pJOxF0ykc

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